So Smart Media Ltd, Professional Photo, Terms of Sale.
You should print a copy of these Terms for future reference. Please understand that if you refuse to accept these Terms, you will not be able to order any Magazines or Products from our Websites.
We amend these Terms from time to time as set out in clause 15. Every time you wish to order Magazines or Products, please check these Terms to ensure you understand the terms which will apply at that time. If you purchase a product, it will be fulfilled by So Smart Media Ltd together with its agents and sub-contractors. This page (together with the documents referred to on it) tells you the terms and conditions (Terms) on which we supply any of our magazines (Magazines) or products (Products) listed on any of our websites (Websites) to you. Products can include but are not limited to: subscriptions, memberships and classified adverts. Please read these Terms carefully and make sure before ordering any Magazines or Products from our Websites. You should understand that by ordering any of our Magazines or Products, you agree to be bound by these Terms.
1. Information About Us
This is a website operated by So Smart Media Ltd. (We/Us/Our). Our main website is at www.sosmartmedia.co.uk . We are registered in England and Wales under company number 3727318 and our registered office is at West Cottage, Brasted Place, Brasted, Kent TN16 1JE
2. Your Agreement with Us
All orders are subject to acceptance by us. We will confirm acceptance (or otherwise) of your order as soon as possible, either by email (if your order is placed on-line) or by telephone (if your order is placed over the telephone) (Confirmation). The contract between us (Contract) will only be formed once we confirm we have accepted your order. We will charge your credit/debit card on acceptance of your order.
3. Your Status
3.1 By placing an order for any magazines (whether through any of our websites or by telephone), you warrant that: you are legally capable of entering into binding contracts; and
3.2 you are at least 18 years old;
4.1 The images of the Magazines and Products on our Websites are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your computer’s display of the colours accurately reflect the colour of the Magazines and/or Products. Your Magazines and/or Products may vary slightly from those images.
4.2 The packaging of the Magazines and/or Products may vary from that shown on images on our Websites.
4.3 All Magazines and Products shown on the Website are subject to availability. We will inform you by e-mail as soon as possible if the Magazines and/or Products you have ordered are not available and we will not process your order if made.
5 If You are a Consumer
5.1 In relation to the Contract between you and us, while we accept responsibility for statements and representations made by our duly authorised agents, please make sure you ask for any variations from these Terms to be confirmed in writing.
5.2 As a consumer, you have legal rights in relation to products that are faulty or not as described. Advice about your legal rights is available from your local Citizens’ Advice Bureau or Trading Standards office. Nothing in these Terms will affect these legal rights.
6. If You are a Business customer
6.1 If you are not a consumer, you confirm that you have authority to bind any business on whose behalf you use our Websites to purchase Magazines and/or Products.
6.2 You acknowledge that you have not relied on any statement, promise or representation made or given by or on behalf of the us which is not set out in these Terms or any document expressly referred to in them.
7. Price & Payment
7.1 The prices of the Products and Magazines are as quoted on our Websites from time to time, except in cases of obvious error.
7.2 Prices include delivery charges and VAT at the applicable current rate chargeable in the UK for the time being.
7.3 Prices are liable to change at any time, but changes will not affect orders which we have already accepted. We do reserve the right to increase our prices after the first year if you make instalment payments by debit or credit card, or by Direct Debit in relation to a Magazine subscription . We will notify you of any such increase.
7.4 It is always possible that, despite our best efforts, some of the Magazines and/or Products listed on our Websites may be incorrectly priced. We will normally verify prices as part of our ordering procedures so that, where a price is less than our stated price, we will charge the lower amount. If the correct price is higher than the price stated on our Website, we will normally, at our discretion, either contact you for instructions before accepting your order, or reject your order and notify you of such rejection. Please note that if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as mispricing, we do not have to provide the Magazines and/or Products to you at the market (lower) price.
7.5 Payment for all orders must be by credit / debit card (we no longer facilitate Direct Debit). We accept payment by Visa, Mastercard, American Express, Discover, Diners Club, JCB. Any card payment transactions will be encrypted by our payment gateway provider Stripe and are not stored on our servers. We will take all reasonable care to keep your order details and payment secure, but, unless we are negligent, we will not be liable for any losses if an unauthorised third party obtains access to your information. Payment for Magazines and/or Products is in advance.
8.1 Delivery is FREE for UK subscribers and the delivery date each month will vary due to the four weekly period of the magazine publication.
8.2 Delivery will be completed when we deliver the Products and/or Magazines to the address you gave us in your order.
8.3 The Products and/or Magazine will be your responsibility from completion of delivery.
8.4 You own the Products and/or Magazine once we have received payment in full, including all applicable delivery charges.
8.5 In relation to Magazine purchase and subscriptions, please allow up to four weeks for delivery of the first issue of the magazine. If we have any problems with your order, we will contact you to let you know what is happening.
All Magazines and/or Products are subject to availability. We can only guarantee availability whilst stocks last. If we are unable to supply you with a Product and/or Magazine, we will inform this by email (or by telephone) and we will not process your order. If you have already paid, we will refund you the full amount as soon as possible.
10. Covermounts or Magazines
If any of our Magazines are put on sale in the UK containing a covermount gift, you are not guaranteed to receive these covermounts.
11.1 In respect of any Magazines manufactured by us, we warrant that (subject to the other provisions of these Terms) upon delivery they shall be of satisfactory quality within the meaning of the Sale of Goods Act 1979.
11.1 If you are a consumer, this warranty is in addition to your legal rights in relation to Products that are faulty or not as described. Advice about your legal rights is available from your local Citizens’ Advice Bureau or Trading Standards office.
12. Limitation of Liability
12.1 If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our negligence, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if they were an obvious consequence of our breach or if they were contemplated by you and us at the time we entered into the Contract.
12.2 We only supply the Products and/or Magazines for domestic and private use. You agree not to use any Product or Magazine for any commercial, business or re-sale purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
12.3 All warranties, conditions and other terms implied by statute or common law in to any contract between us in respect of the magazines (save for the conditions implied by section 12 of the Sale of Goods Act 1979) are excluded to the fullest extent permitted by law.
12.4 Where the Magazines and/or Products are sold under a consumer transaction (as defined by the Consumer Transactions (Restrictions on Statements) Order 1976) your statutory rights are not affected by these Terms.
12.5 Nothing in these Terms excludes or limits our liability:
12.5.1 for death or personal injury caused by our negligence; or
12.5.2 under section 2(3), Consumer Protection Act 1987; or
12.5.3 for any matter which it would be illegal for us to exclude or attempt to exclude our liability; or
12.5.4 for fraud or fraudulent misrepresentation.
12.6 Subject to clauses 12.3 and 12.4 we shall not be liable to you for any pure economic loss, loss of profit, loss of business, depletion of goodwill or otherwise, in each case whether direct, indirect or consequential, or any claims for consequential compensation whatsoever (howsoever caused) which arise out of or in connection with any contract between us in respect of the Magazines and/or Products.
13. Cancellation Rights
13.1 You may cancel your subscriptions for the Magazine at any time, (also see 13.4 below), however if you take up a discounted offer and your subscription is a quarterly, half yearly or yearly subscription your committment to pay is as follows:
13.2a Quarterly payments (every 13 weeks), the committment of payment and magazine is for three months, even if you cancel before three months.
13.2b Half yearly payments (26 Weeks), the committment of payment and magazine is for six months, even if you cancel before six months.
13.2c Yearly payments (52 weeks), the committment of payments is for nine months, even if you cancel before nine months.
You can cancel your account directly in our Susbcription account system. or email us at firstname.lastname@example.org. So Smart Media Ltd./Professsional Photo operate a ‘no committment’ policy for monthly (4 weekly) payment susbcribers. Cancel at any time.
13.2 If you are a consumer purchasing Products, you have a legal right to cancel a Contract under the Consumer Protection (Distance Selling) Regulations 2000) during the period set out below in clause 13.4. This means that during the relevant period if you change your mind or for any other reason you decide you do not want to keep a Product, you can notify us of your decision to cancel the Contract and receive a refund. Advice about your legal right to cancel the Contract is available from your local Citizens’ Advice Bureau or Trading Standards office.
13.3 However, this cancellation right does not apply in the case of:
13.3.1 any made-to-measure or custom-made products;
13.3.2 newspapers, periodicals or magazines; with the exception of subscription contracts for the supply of such publications;
13.4 Your legal right to cancel a Contract starts from the day after a Subscription account has been created and paid for, for a period of 14 (fourteen) days.
13.5 If you are a consumer, you will always have legal rights in relation to Products that are faulty or not as described. These legal rights are not affected by the returns policy in this clause 13 of these Terms. Advice about your legal rights is available from your local Citizens’ Advice Bureau or Trading Standards office.
14. Delay or failure to Perform
14.1 We shall not be liable to you if we are prevented or delayed in performing any of our obligations to you if this is due to any cause beyond our reasonable control (Events Outside Our Control) including, but not limited to:
14.1.1 an act of God, explosion, flood, fire or accident;
14.1.2 war or civil disturbance;
14.1.3 strike, industrial action, stoppages of work or lockouts;
14.1.4 any form of government intervention;
14.1.5 a third party act or omission;
14.1.6 failure by you to give us a correct email or delivery address or notify us of any change of address;
14.1.7 Magazines or Products lost in dispatch; and
14.1.8 failure of public or private telecommunications networks.
14.2 If this happens we shall inform you as soon as is reasonably practicable. Our obligations under the Contract will be suspended for the duration of the Event Outside Our Control. If an Event Outside Our Control continues for more than 30 days either you or we will be free to cancel the Contract. If so, we will give you a full refund of any payment we have received from you within 30 days of cancellation.
15.1 Susbcriptions renew automatically after a full year, if not cancelled before. However we will contact you by email 15 days, 7 days and 1 day before expiry in case you wish to cancel.
15.2 Existing Direct Debit bank payments will continue as before and renewal notices sent by email or letter. Direct debit subscribers will be offered the chance to change over to the new system of payments by credit or debit cards by instalments or one lump sum.
16. Variation of Terms and Conditions
16.1 We may revise these Terms at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these Terms may also be superseded by provisions or notices published elsewhere on our Site.
16.2 Every time you place an order, the Terms in force at that time will apply to the Contract between us.
17. CUSTOMER INFORMATION
17.1 If you have any queries or require further information regarding our Magazines and/or Products or your purchase you can e-mail us at email@example.com or call on 01959 563007 or for subscriptions 07979 532957 or write to us at: West Cottage, Brasted Place, Brasted, Kent TN16 1JE
17.2 Invoices can be download direct from your online Subscription Account.
18. THIRD PARTY RIGHTS
A person who is not a party to these Terms shall have no right under the Contracts (Rights of Third Parties) Act 1999 to enforce or rely upon any provision of them.
Tell us how we are doing and how we can do it better. We welcome your comments on any aspect of our service to you, so please feel free to contact us with your comments by email at firstname.lastname@example.org
20. DATA PROTECTION
21. Other important terms
21.1 We may transfer our rights and obligations under a Contract to another organisation, but this will not affect your rights or our obligations under these Terms.
21.2 You may only transfer your rights or your obligations under these Terms to another person if we agree in writing.
21.3 If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.
21.4 If any provisions of these Terms shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.
22. GOVERNING LAW
22.1 All Contracts formed between us for purchases from our Websites shall be governed by English law and any dispute shall be subject to the exclusive jurisdiction of the English Courts.
2215.2 Alternative dispute resolution. Alternative dispute resolution is a process where an independent body considers the facts of a dispute and seeks to resolve it, without you having to go to court. If you are not happy with how we have handled any complaint, you may want to submit your complaint for online resolution to the European Commission Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=EN